Terms of Service

Last updated: January 1, 2025

Please read these Terms of Service carefully before using Dexascans.com or booking an appointment through our site. By accessing our website or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Dexascans.com ("Company," "we," "our," or "us") governing your access to and use of our website at www.dexascans.com and our directory, comparison, and booking-facilitation services for body composition and bone density scans (collectively, the "Services"). By accessing our website or using it to find or book a scan, you confirm that you have read, understood, and agree to these Terms.

2. Description of Services

Dexascans.com is a directory and booking service. We list independent, third-party clinics that perform dual-energy X-ray absorptiometry (DEXA) scans for body composition analysis (measuring body fat percentage, lean mass, and visceral fat) and bone mineral density assessment, and we help you compare those clinics and book with them. We do not own, operate, or staff any clinic, and we do not perform scans. Each scan is performed by the independent clinic you book with, under that clinic's own policies, pricing, and licensure. Wellness body composition scans at the listed clinics are generally available to adults 18 years of age and older without a physician referral, unless otherwise required for insurance billing purposes.

3. Medical Disclaimer

Dexascans.com does not provide medical advice, diagnosis, or treatment. The information on our website, and the results delivered by the clinics you book through our Services — including body fat percentage, lean mass measurements, visceral fat scores, and bone density T-scores — are for general informational and wellness monitoring purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment by a qualified healthcare provider.

Always consult a qualified physician or other licensed healthcare professional with any questions you may have about your health, body composition results, or bone density findings. Do not disregard, delay, or discontinue seeking medical advice because of information received through our Services. DEXA scan results should be interpreted in the context of a comprehensive clinical evaluation.

4. Eligibility and Contraindications

Our Services are available to individuals 18 years of age or older. You may not be eligible for or should consult your physician before scheduling a DEXA scan if you:

  • Are pregnant or may be pregnant
  • Have had a nuclear medicine scan or barium contrast study within the past 7 days
  • Are unable to lie still for 10–15 minutes during the scanning procedure
  • Weigh more than 300 lbs (136 kg), which exceeds the table weight limit on standard DEXA equipment

It is your responsibility to disclose relevant health information when scheduling and at your appointment. Each clinic reserves the right to decline to perform a scan if contraindications are identified or if doing so would not be safe or appropriate.

5. Appointments, Cancellations, and Fees

Scan pricing is set by, and appointment fees are paid to, the clinic that performs your scan. Most listed clinics accept major credit cards, debit cards, and HSA/FSA cards; payment methods, insurance billing, and receipt practices are each clinic's own — confirm them with the clinic when you book. Dexascans.com does not set scan prices and does not bill insurance.

Cancellation and rescheduling policies are set by each clinic. Many require at least 24 hours' notice, and late cancellations or no-shows may be subject to the clinic's cancellation fee. Review the clinic's policy when you book.

6. Accuracy of Results

DEXA scanning is the clinical gold standard for body composition and bone density measurement; however, no measurement technology is 100% precise. Results may be influenced by factors including recent food or fluid intake, exercise, medication use, and equipment calibration. Equipment maintenance, calibration, and quality assurance are performed by the independent clinics that operate the scanners, and neither they nor we can guarantee that results will be free from all measurement variability.

To maximize result consistency across sequential scans, we recommend scanning at the same time of day, in a similar state of hydration, and on the same or similar equipment.

7. Intellectual Property

All content on the Dexascans.com website — including text, graphics, photographs, logos, and the selection and arrangement of content — is the property of Dexascans.com or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Dexascans.com and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our Services or website — including but not limited to the acts or omissions of the independent clinics listed on our site and decisions made based on DEXA scan results, whether or not we have been advised of the possibility of such damages. The clinics listed on Dexascans.com are independent businesses, not our agents or employees; your scan is a transaction between you and the clinic.

Our total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid us (if any) for the specific Service giving rise to the claim, or one hundred dollars ($100), whichever is greater.

9. Indemnification

You agree to indemnify, defend, and hold harmless Dexascans.com and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of our Services, your violation of these Terms, or your violation of any rights of another person or entity.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or our Services that cannot be resolved informally shall be submitted to binding arbitration in San Diego County, California, under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our Services after changes become effective constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

Dexascans.com — Legal

Email: info@dexascans.com

Phone: (786) 420-6630